Terms and Policies on trips with Holiday on horseback.

Click here for Banff and Canadian Rockies western adventures, horseback riding, pack trips,stage coach, sleigh rides, backcountry pack trips and unique accommodations.
Horseback trail rides, vacations and pack trips in Jasper National Park.

Reservations

MAKING A BACKCOUNTRY RESERVATION

To make a reservation on any of our overnight rides, simply fill out the on-line application form with the requested information and click the "Send" button.

If you prefer, you may also print and mail or fax the form, or call us on our toll-free telephone line.

Contact

*Local rides do not require reservations more than 1 day prior to ride.

CONFIRMATION OF RESERVATION

Deposit is not required for local rides (1 hour to full day). For backcountry we request a non-refundable deposit of $100.00 CDN (approx. $75 USD) per person to confirm your space on a ride. For the Adventure Expeditions, we require $400.00 CDN (approx. $300 USD) per person. Your balance is due the morning you check in for your ride.

PAYMENTS

We accept Visa, American Express, Master Card, and Diner's Club credit cards. You may include your credit card number on the application form for immediate confirmation. Or you may indicate your payment preference without including a card number, and we will contact you for confirmation and approval.

We also accept Personal and Traveller's Cheques.

PLEASE NOTE: Prices are quoted in Canadian funds ("CDN"), and approximate US dollar equivalents ("USD") are included for comparison and convenience of visitors from other parts of the world. At this time, US. currency is valued approximately 40% higher than Canadian - great value for vacationers accustomed to US. pricing!

CANCELLATION POLICY

Your deposit is completely non-refundable; however, with the exception of Adventure Expeditions, it is transferable to the same kind of trip in 1999 or 2000 if notice of cancellation has been received by our office 14 days prior to your trip departure date. Of course, any money paid to us over and above your deposit will be refunded to you. No refunds will be given on any trip in progress.

GST

All backcountry trips add 7% Goods & Services Tax.

HOTEL TAX

Lodge trips are subject to 5% tax on accommodation portion ($1.95/person/night).

BACKCOUNTRY USER FEE

Parks Canada has instituted a $6.00 per person, per night backcountry user fee (to a maximum of $30.00, includes Goods and Services Tax.). This fee is to help offset the costs of maintaining a national park visited and used by over 2 million travellers every year. Your contribution will help to cover trail maintenance and repair, warden services, wildlife monitoring, and public information and safety. As a result, we will be adding the backcountry user fee to the cost of your trip. We thank you for your support in helping to ensure the future of our beautiful park for many years to come.

INDEMNITIES

We strongly recommend that all of our guests purchase travel, health, and cancellation insurance. Each rider will be required to sign a waiver releasing Warner Guiding and Outfitting" from all risks.

GRATUITIES

Gratuities are customary and very much appreciated.

LIMITATIONS

With a herd numbering over 300 horses, we can accommodate just about anyone but please note that some restrictions on height and weight may apply.

EQUIPMENT RENTAL

It's a good idea to reserve ahead if you are interested in renting a sleeping bag, saddle bags, sleeping pads, duffel bag, rain suit, etc. For more information, call Performance Ski and Sport, 1-403-762-8222 or fax 1-403-762-8411. Located 2 blocks from the Trail Rider Store. Please pick up your rentals the night before your trip.

TRANSPORTATION

Calgary International Airport is located 75 miles east of Banff and is served by most major airlines. We have listed three companies offering daily shuttles to and from the Calgary International Airport and Banff. Bus fares and schedules may be subject to change; be sure to call and confirm departure times. It is approximately a 2 hour drive from the Calgary International Airport to Banff.

ACCOMMODATION OPTIONS

Although it is a small mountain town, Banff offers you a large variety of lodging choices - over 5000 rooms! However, during the summer season Banff is very heavily booked. We strongly advise you to book well in advance.

For those folks wanting to pitch a tent or park a motor home, Banff has two large campgrounds Tunnel Mountain Campground, situated on top of Tunnel Mountain and about a 5 minute drive to downtown, and Two Jack Lake Campground, located about 20 minutes from Banff. Unfortunately, neither accepts reservations. All sites are allocated on a first come first served basis.

Banff Central reservations: for a small fee, this company will place you in the motel/hotel of your choice. 1-403-762-5561

Bed & Breakfast listings are available through the Banff/Lake Louise tourism bureau. Telephone (403) 762-8421 or fax (403)762-8545. A couple of our favorites are Eleanor's House 1-403-760-2457 and Alpine Rose 1-403-760-3116.

As a convenience to our guests, we have limited block space at the Mount Royal Hotel, located just 3 doors from our office. This property is equipped with a jacuzzi, dining room and bar. All bookings for the Mount Royal are handled directly with Holiday on horseback and must be paid in full at the time of booking. Their cancellation policy is 48 hours notification prior to your arrival date.

BANFF INFORMATION

Should you require information about local activities and sightseeing, contact the Banff/Lake Louise Tourism Bureau, Box 1298, Banff, Alberta T0L 0C0, Telephone: 1-403-762-0270 or fax 1-403-762-8545. Email: "mailto:" link.

CALGARY STAMPEDE

For information concerning Canada's Greatest Outdoor Show and Rodeo, call toll free Canada/US 1-800-661-1260. This year the Calgary Stampede will run from July 9-18, 1999.